The Answer Exists, and Getting It Still Takes a Report Request
Which shipper caused the most detention last quarter? Which lanes lost margin? Which carriers ran late on a key account? The data is in the system, and getting it out still means a report request, a spreadsheet export or a call to whoever knows how to build the query.
Questions Answered From the Same Record the Agents Use
CONVO AI will take a question in plain language, find the answer across loads, documents, detention, on-time and billing data, and return it with the records behind it. Because every agent writes to the same environment, the answer will cover the whole load rather than one system’s slice of it.
The data has been collecting on every load. CONVO AI will make it answer back.
How It Will Work
Plain-Language Questions
Will accept questions the way your team already asks them.
Whole-Record Search
Will search loads, documents, detention, on-time and billing data together.
Sourced Answers
Will return the answer with the records it came from.
Follow-Up Questions
Will let your team narrow an answer by shipper, lane, carrier or period.
One Environment Gives One Answer
A question asked across separate point tools gets separate partial answers. CONVO AI will query one environment where the data, the workflow and the agents already live together, which is what lets one question cover the load from quote to cash.
Why We Built It This Way
Built in the Right Order
EKA built the infrastructure first and the optimizers second, so nothing gets ripped out when the next agent ships.
One Record, Three Seats
The same infrastructure serves carriers, brokers and shippers, because the load crosses all three and the handoff is where freight breaks.
Earned, Not Read About
The team spent decades operating freight across trucking, brokerage, freight payment, risk and insurance, which is why the agents handle the 40% of edge cases that break other AI.
Live in 2 to 8 Weeks
EKA goes live in 2 to 8 weeks against a legacy implementation of three to six months, and new agents ship on 8-week cycles.
You Do Not Have to Replace Your TMS
EKA is headless and API-first. Starting in Q1 2027, CONVO AI will deliver its work into the system you already run. EKA goes live in 2 to 8 weeks, on the records you already have.
Talk to Us About the APIWhat It Will Change for Each Seat
Carriers and private fleets
Owners and dispatch leads will get answers about lanes, drivers and customers without waiting on a report.
Brokers and 3PLs
Reps will check a shipper’s history before the call rather than after it.
Shippers
Providers on EKA will answer your performance questions quickly.
Put CONVO AI in Your Q4 2026 Plan
EKA CONVO AI ships in Q4 2026. Start on the eight live agents now, and it joins the same environment the day it ships.
Schedule a 20-Minute DemoFAQs
When will CONVO AI be available?+
CONVO AI is shipping in Q4 2026. New EKA agents ship on 8-week cycles.
What data will it query?+
All operations data on the platform, including loads, documents, detention, on-time and billing records.
Will it replace our reports?+
CONVO AI will answer the questions that come up between reports. Scheduled reporting stays where it is.